These Terms of Service (“Terms”) govern your relationship with AZA Builds LLC d/b/a AZA Restoration (“AZA Restoration,” “Contractor,” “we,” or “us”) when you use our website at azarestoration.com or engage us to perform residential or commercial restoration, remediation, or reconstruction services (the “Services”). By requesting an estimate, signing a project proposal or contract, making a deposit, or allowing work to commence, you (“Client” or “you”) agree to these Terms as supplemented by your written Project Contract. In case of conflict, the signed Project Contract controls.
AZA Builds LLC d/b/a AZA Restoration is a Virginia limited liability company licensed by the Virginia Department of Professional and Occupational Regulation (DPOR), Board for Contractors, as a Class A contractor. License details can be verified at dpor.virginia.gov. We maintain general liability insurance, workers’ compensation coverage under Virginia law, and commercial auto insurance. Certificates are available upon request.
We provide property damage assessment, emergency mitigation (water, fire, mold, board-up), and reconstruction services. All work is limited strictly to the scope defined in the Project Contract and approved written change orders. Anything not explicitly included is excluded. Verbal statements do not modify the contract.
Estimates are valid for 30 days unless otherwise stated. Insurance-based estimates may change based on carrier approvals. A binding contract is formed only when the proposal is signed and any required deposit is paid. Preliminary estimates are non-binding.
We may communicate with your insurance carrier regarding scope and pricing. However, you remain responsible for any non-covered costs, including deductibles and depreciation. We do not guarantee insurance approvals or act as public adjusters.
Unless otherwise stated in the contract:
Late payments accrue interest at 1.5% per month or the legal maximum. Work may be suspended after 15 days of non-payment with notice. You are responsible for collection costs where permitted by law.
All changes must be in writing and signed. Verbal instructions are not valid. Emergency work may proceed on a time-and-material basis when required to prevent further damage, with documentation provided afterward.
Timelines are important, but may change due to access delays, insurance approvals, change orders, hidden damage, force majeure events, or permit delays.
Unless otherwise agreed, we obtain required permits and perform work according to the Virginia Uniform Statewide Building Code. Regulatory changes after permit issuance may result in additional charges.
You must provide safe access to the property. We may restrict unsafe areas and require compliance with posted safety rules. You are responsible for keeping unauthorized persons out of work zones.
We reserve all lien rights under Virginia law. Lien waivers are exchanged upon payment. Acceptance of partial payment does not waive lien rights.
We provide a 1-year workmanship warranty from substantial completion unless otherwise stated. Manufacturer warranties apply to materials. No additional implied warranties are provided.
All project documentation remains our property until full payment is received. After payment, you receive a license to use documentation for insurance and personal property purposes.
All website content is owned by AZA Restoration. You may not copy, distribute, or scrape content without written permission.
We are not liable for delays caused by events beyond reasonable control, including weather, disasters, shortages, labor issues, or government actions.
Contracts may be terminated for material breach with proper notice. You are responsible for all work completed, materials ordered, and reasonable costs up to termination.
Disputes will follow this process:
Certain legal actions (like liens or injunctive relief) may be brought in court where allowed.
These Terms are governed by the laws of the Commonwealth of Virginia.
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